What will a website cost me:
We don't have 'off the shelf' price's as no two websites are the same. We don't have the flash city centre offices with expensive overheads to pay for - so we can afford to offer prices that are extremely competitive, fair and most importantly, give value for money. We will be happy to discuss your specific requirements at any time - Contact Design And Internet for friendly, professional service.
Are there any hidden costs or extra charges?: There aren't any. You will be quoted a price that, unless further features or elements are added to after this by you, will be a one-off cost and honoured. The only ongoing cost will be monthly hosting, service & maintenance fee that is standard.
I am a small/medium sized business - I need a professional business website. What do would you recommend:
You need a professionally designed and constructed website, domain name set up, hosting provided and efficient site management. We can offer all of this - and more - and would happily discuss in greater detail with you, every customer is unique!
Will my business website be Search Engine friendly:
Yes, all our websites are designed and constructed in compliance with search engine guidelines. Please note that this does not guarantee your site appearing on the coveted 'page one' of search Engine results. This requires your website to be backed up with targeted SEO, which requires investment of time/management and incurs an ongoing monthly fee see our search engine optimisation page.
I have a website, but it needs updating - can you advise:
We would be happy to look at your site and offer a proposal for your consideration.
Can you redesign my website:
Yes we do. We can redesign retaining your company corporate style or we can redesign to give you a completely new image and help you take advantage of the latest web technologies.
How do I update my website:
When the completed website is handed over to you we will give you training specific to you/your site to enable you to edit and add to the website at your convenience. We would also be available going forward to make text/image edits for you free of charge (major changes would be chargeable) What skills do I need to operate my website: It's not essential to have in-depth knowledge - if you can draft an e-mail or write a Word document, you will be able to use the software to manage your website. We are always available to support you.
What about an exclusive web area for customers only:
Yes, we can provide a password-protected area for you.
Can I see how many visitors my Website gets:
Yes. We provide you with detailed site visitor's information. We can also provide a highly detailed StatCounter service specific to your site.
Why do I need a Domain Name?:
A Domain Name is the unique web address where visitors can find your site e.g. www.yourname.co.uk
What Domain Name is available:
A Domain Name must be available, we can check that for you; if your desired name, or one that meets your criteria, is available we can register for you and set up accordingly. The purchase of .CO.UK Domain Names are included in Website Costing.
But who owns the Domain Name:
The Client will. Design and Internet will purchase and carry out the registration on the client's behalf.
How long do I have to wait for my Website to be design ready and completed?:
The client generally dictates the timescale of a project. The delays we come across are generally due to us waiting on content information from the client. If you have a deadline we will make every effort to meet it for you.
What about an email address:
Absolutely. It helps by having professional site-associated e-mails eg: info@yourwebsite.co.uk, sales@yourwebsite.co.uk.
We can attend to all the necessary settings for you What after-sales service can I expect?:
Should you have any issues, queries or problems we will be available to help at all times.
What Contract would I have expect to sign:
You wouldn't - we NEVER ask for a contract. Good service ensures a happy customer, and a happy customer will stay. All we ask is that hosting is paid monthly, by Standing Order. If you are dissatisfied with our service this can be cancelled, at any stage, by providing one month's notice.
Who owns the Copyright: The client. When the client approves the site and we upload it to the Internet full copyright is given over to the client. We retain no claim on any part of the website or its content.
I have Gmail / Yahoo / AOL email addresses - can I use this for my website:
Yes, we can have emails directed to an email address of your choosing.
What is Hosting, and what do I get:
All websites require hosting, it's a bit like telephone line rental in your home, or road tax for your car - a necessary evil! This is where your website is stored on the Internet.
Mail Us if you have any questions you'd like answering
